माननीय मुख्यमंत्री, महाराष्ट्र राज्य
पोलीस महासंचालक, महाराष्ट्र राज्य
The Maharashtra Right to Public Services Act, 2015 is enacted and is in force since 28.04.2015 to ensure that notified services are provided to the citizens in a transparent, speedy and time-bound manner by various Government Departments and Public Authorities under the Government.
Its objective is to provide easy, prompt and time bound services to the citizens.
The Maharashtra State Commission for Right to Public Service has been constituted under the above Act to monitor, coordinate, control and improve the public services being provided by the Government.
The Commission consists of a Chief Commissioner and six Commissioners. The headquarter of the Commission is at the New Administrative Building, Opposite Mantralaya, Mumbai and the Divisional Offices of the Commissioners are at the six Divisional Headquarters.
If a notified service is not provided within the stipulated time or is rejected without proper grounds, the eligible person may file 1st and 2nd appeals with higher authorities. If not satisfied, a third appeal can be preferred to the Commission.
The erring officer is liable for a penalty up to Rs 5000/- per case.
